Go to Start > Run > type 'regedit'
Take registry backup( Go to file-) Export-> Save)
Then Go to-:
Edit > Find > 'SafeBoot'
When the SafeBoot key is found in the registry there should be two subkeys, 'Minimal' and 'Network', if there is a third subkey 'Option', delete the entire option subkey and the problem will be solved
Hello Friends, I am Shashi Chandran. I am posting all IT related problems and their solutions.
Sunday, August 30, 2009
Sunday, August 2, 2009
Unable to print(Spooler subsystem app has encountered a problem and needs to close.)
Step 1:
Restart your computer in Safe mode
Step 2:
Delete the printer and driver files
Browse through the following locations and delete all the files:
C:\Windows\System32\Spool\Printers.
C:\Windows\System32\Spool\Drivers\w32x86
Step 3 : Remove the Windows NT Subkeys
Take registry backup.
Got to :-
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86
In the subkey list, there should only be the following subkeys:
a.Drivers
b.Print Processors
If there are any subkeys other than the subkeys that are listed delete it.
Step 4:
Go to :-
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
In the list of subkeys, there should only be the following subkeys for the default print monitors:
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
If there are any subkeys other than the subkeys that are listed delete it.
Exit Registry Editor.
If a printer is attached to the computer, disconnect the printer cable from the computer, and then restart the computer in normal mode. Reinstall printer driver.
Restart your computer in Safe mode
Step 2:
Delete the printer and driver files
Browse through the following locations and delete all the files:
C:\Windows\System32\Spool\Printers.
C:\Windows\System32\Spool\Drivers\w32x86
Step 3 : Remove the Windows NT Subkeys
Take registry backup.
Got to :-
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86
In the subkey list, there should only be the following subkeys:
a.Drivers
b.Print Processors
If there are any subkeys other than the subkeys that are listed delete it.
Step 4:
Go to :-
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
In the list of subkeys, there should only be the following subkeys for the default print monitors:
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
If there are any subkeys other than the subkeys that are listed delete it.
Exit Registry Editor.
If a printer is attached to the computer, disconnect the printer cable from the computer, and then restart the computer in normal mode. Reinstall printer driver.
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