Step 1:
Restart your computer in Safe mode
Step 2:
Delete the printer and driver files
Browse through the following locations and delete all the files:
C:\Windows\System32\Spool\Printers.
C:\Windows\System32\Spool\Drivers\w32x86
Step 3 : Remove the Windows NT Subkeys
Take registry backup.
Got to :-
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86
In the subkey list, there should only be the following subkeys:
a.Drivers
b.Print Processors
If there are any subkeys other than the subkeys that are listed delete it.
Step 4:
Go to :-
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
In the list of subkeys, there should only be the following subkeys for the default print monitors:
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
If there are any subkeys other than the subkeys that are listed delete it.
Exit Registry Editor.
If a printer is attached to the computer, disconnect the printer cable from the computer, and then restart the computer in normal mode. Reinstall printer driver.
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